• Klikk for å ringe fra CRM
  Start en utgående telefonsamtale med ett museklikk fra CRM-applikasjonen din eller et hvilket som helst nettsted.
• Hurtigtastoppringing fra CRM
  Er et telefonnummer ikke klikkbart i CRM-systemet ditt? Med denne funksjonen kan du likevel ringe.
• Kopier for å ringe
  Velg et telefonnummer og få et forslag om å ringe direkte.

• Aktivitetssenter
  I aktivitetssenteret kan du se aktiviteter, for eksempel en samtalelogg med notater eller en samtaletranskripsjon som fortsatt må lagres i CRM-systemet. Du kan velge å gjøre dette automatisk eller manuelt. Notater og transkripsjoner kan redigeres før de skrives til CRM-systemet.
• Tilordne samtalelogg til søkeresultat
  Funksjonen gjør det mulig å loggføre samtaler i CRM-systemet ved å velge en enhet fra søkeresultatene. AI-sammendrag og/eller manuelle notater kobles direkte til riktig post.
• Samtalekontroll
  Forutsatt at telefoniplattformen din støtter det, er full samtalekontroll tilgjengelig i popup-varselet. Dette lar deg styre bordtelefonen, softphone eller en annen enhet fra varselet.
• Samtalelogging
  Samtaleinformasjon kan registreres direkte i CRM-systemet ditt under kundekortet. Trenger du denne funksjonen, men er den ennå ikke tilgjengelig for integrasjonen din? Ta kontakt med oss.
• Samtalelogging (+AI-transkripsjon)
  Samtaledetaljer, samtalenotater og en AI-transkripsjon av samtalen kan lagres direkte i CRM-systemet ditt under kundeposten. For å lagre AI-transkripsjoner må den tilkoblede telefoniplattformen støtte denne funksjonen.
• Samtalelogging (+notat)
  Samtaleinformasjon og samtalenotater kan registreres direkte i CRM-systemet ditt under kundekortet.
• Samtale venter
  Hvis du mottar en ny samtale mens du allerede snakker i telefonen, viser Bubble365-appene denne andre samtalen nederst i popup-varselet, slik at du enkelt kan bytte med ett museklikk. I andre apper vises i stedet et nytt varsel.
• Popup-vindu med flere resultater
  Forekommer et telefonnummer flere ganger i CRM-applikasjonen din? Klikk direkte til neste resultat. Trenger du denne funksjonen, men er den ennå ikke tilgjengelig for integrasjonen din? Ta kontakt med oss.
• SearchBar
  Søk etter CRM-kontaktinformasjon fra skrivebordsverktøylinjen «SearchBar». Herfra kan du åpne kundekortet, starte en telefonsamtale direkte, sende en e-post-/WhatsApp-/Microsoft Teams-melding eller se samtalehistorikken. Trenger du denne funksjonen, men er den ennå ikke tilgjengelig for integrasjonen din? Ta kontakt med oss.

• Bubble Desktop
  Bubble installeres på hver brukerarbeidsplass og kjører lokalt på brukerens datamaskin.
• Bubble Cloud
  Bubble driftes i skyen, så ingen lokal installasjon er nødvendig. Merk: Dette alternativet krever tilleggslisensen Bubble Cloud. For skyhosting er det alltid nødvendig at våre sky-IP-adresser har tilgang til CRM-/telefonimiljøet.

• Sanntids-API (brukerbasert)
  Autentisering med CRM-applikasjonen på brukernivå. Merk at dersom du ønsker å klone profilene til andre brukere i organisasjonen, vil brukerdataene også bli kopiert. For å forhindre dette kan du be oss om en klonemal som ikke kopierer disse verdiene.
• Klonemal
  En mal må brukes ved kloning av profiler fordi brukerautorisering finner sted, og denne kan ikke klones.

• Bubble Desktop-popup
  Bubble Desktop-popup er et smart tillegg til arbeidsområdet ditt. Du kan enkelt installere applikasjonen på Windows-PC-en eller Mac-en din, og får deretter umiddelbart tilgang til praktiske popup-varsler for både innkommende og utgående samtaler. På denne måten vet du ikke bare hvem som ringer til riktig tid, men kan også handle med én gang – åpne kundekortet, sende en WhatsApp-melding eller utføre en annen handling.
• Bubble tredjeparts-API
  Med Bubble tredjeparts-API kan du enkelt koble applikasjonen din til CRM-systemer, telefoniplattformer og Bubble-funksjoner – alt via ett smart grensesnitt. Mindre vedlikehold, mer fokus på det du virkelig ønsker å bygge. Og det beste? Dette er nøyaktig den samme teknologien som vi i Red Cactus bruker for Bubble365-appserien vår. Du får derfor tilgang til den samme kraftige teknologien.
• Bubble365 Chrome-programtillegg
  Bubble365 Chrome-programtillegget samler telefoni og CRM i én oversiktlig, integrert nettleseropplevelse. Med kompatibilitet for ulike CRM-applikasjoner og telefoniplattformer passer programtillegget sømløst inn i ditt eksisterende arbeidsmiljø. På denne måten kan du arbeide raskere, mer effektivt og med større kundefokus – uten å avbryte arbeidsflyten.
• Bubble365 Edge-programtillegg
  Bubble365 Edge-programtillegget samler telefoni og CRM i én oversiktlig, integrert nettleseropplevelse. Med kompatibilitet for ulike CRM-applikasjoner og telefoniplattformer passer programtillegget sømløst inn i ditt eksisterende arbeidsmiljø. På denne måten kan du arbeide raskere, mer effektivt og med større kundefokus – uten å avbryte arbeidsflyten.
• Bubble365 Teams-app
  Med Bubble365 Teams-appen får du kraften i Bubble direkte inn i Microsoft Teams-miljøet ditt. Ved å kombinere CRM-, telefoni- og Teams-funksjoner på en smart måte i én app, får du en sømløs brukeropplevelse. Arbeid mer effektivt og øk produktiviteten ved å samle all kommunikasjon og alle CRM-verktøy i ett sentralt grensesnitt. Du bestemmer hvordan appen skal se ut: velg hvilke moduler som skal aktiveres, hvor de skal plasseres og hvilken størrelse de skal ha. Du kan til og med legge til egne applikasjoner, for eksempel videostrømmen fra dørtelefonen din via iFrame-modulen. Slik blir Teams ditt ultimate kommunikasjonssenter.
• Bubble365 mobilapp
  Med Bubble365 mobilapp kan du ta med CRM-funksjonaliteten overalt, direkte på smarttelefonen. For hver telefonsamtale – innkommende eller utgående – mottar du umiddelbart et varsel som viser navnet slik det er lagret i CRM-systemet. Fra dette varselet kan du enkelt åpne appen for å se kundeinformasjon eller utføre handlinger. På Android viser vi til og med varsler for samtaler som håndteres via den innebygde oppringeren, og med en fast-mobil-integrasjon gjelder dette også for iOS. I alle andre tilfeller utløses varsler basert på telefonsamtalene som går via den tilkoblede telefoniplattformen. Du kan også søke i CRM-kontaktene dine i sanntid via appen (hvis CRM-systemet ditt støtter SearchBar), slik at du alltid har riktig informasjon tilgjengelig.
• Bubble365 iFrame
  Med Bubble365 iFrame kan du enkelt integrere Bubble365 i din egen applikasjon – for eksempel i telefoniplattformen, CRM-systemet eller direkte i nettleseren. Ideelt for utviklere som ikke ønsker å bygge en komplett modul for telefonvarsler som Bubble selv, men som likevel vil dra nytte av en integrert brukeropplevelse som er kompatibel med CRM-applikasjoner og telefoniplattformer.

• CRM-spesifikke knapper
  CRM-spesifikke knapper for for eksempel å åpne kundekortet eller starte andre handlinger. Se fanen «knapper».

• Popup-varsel
  Ved en innkommende, utgående eller videresendt samtale vises et umiddelbart varsel med kundeinformasjon.
• Tilpasning av innhold i popup-vindu
  Bestem innholdet i popup-vinduet per bruker, avdeling eller organisasjon med informasjon fra CRM-applikasjonen.
• Enkel pålogging
  Du trenger ikke å huske flere passord; logg inn med Microsoft-, Google- eller Apple-kontoen din.
• Flere språk
  Bestem språket for innholdet i popup-vinduet ved å legge til ordene på ønsket språk.
• Skjul interne innringere
  Ønsker du ikke å se et popup-vindu når en kollega ringer deg internt? Du kan slå denne funksjonen av eller på.
• Sortering av resultater
  Foretrekker du å vise kontakter først i stedet for selskaper når du bruker «flere resultater»? Bestem rekkefølgen selv.
• Klikk for å ringe
  Start en utgående telefonsamtale med ett museklikk fra et hvilket som helst nettsted.
• Hent frem samtaler
  Med ett klikk kan popup-vinduer for fullførte samtaler hentes frem for å vise informasjonen på nytt.
• Ring tilbake
  Du kan ringe telefonnummeret på nytt direkte fra et «fremhentet popup-vindu» med et enkelt museklikk.
• Tidtakere for samtalevarighet
  Under en telefonsamtale vises en tidtaker i popup-vinduet, der varigheten vises i sekunder.
• Samtalehistorikk
  Vis navnet på kollegaen som sist snakket med eller forsøkte å ringe innringeren i løpet av de siste tre månedene.
• Samtalenotater
  Registrer samtaleinformasjonen umiddelbart i et notat, slik at all informasjon er synlig for kollegaene dine.
• Siste funksjoner
  Med en Bubble-lisens har du alltid rett til de nyeste funksjonene, som kan installeres med ett klikk.
• Nummerformatering
  Hvis du bruker ulike nummerformater i CRM-systemet ditt (allerede over 20 formater som standard), kan du legge dem til selv.

Knapper

Below is the list of available buttons. These are both CRM specific- and generic Bubble functions.

• Open in WeGroup
• Create Company
• Create Customer
• Custom Action (standard button)
• Send E-mail (standard button)
• Callback request (standard button)
• Send WhatsApp message (standard button)
• Send Microsoft Teams message (standard button)
• Open SearchBar (standard button)
• Trigger Automations (standard button)

Parametere

Determine the content of the pop-up per user, department or organization with information from your CRM package. Below is the list of parameters available from your CRM software.

• wegroup_notes_on_liability_info
• wegroup_notes_on_company_info
• wegroup_notes_on_company_activity_info
• wegroup_notes_on_preferences
• wegroup_notes_on_future_plans
• wegroup_notes_on_financial_info
• wegroup_notes_on_management_info
• wegroup_notes_on_workforce_info
• wegroup_notes_on_logistics_info
• wegroup_notes_on_mobility_info
• wegroup_notes_on_continuity_info
• wegroup_notes_on_assets_info
• wegroup_notes_on_travel_info
• wegroup_notes_on_cyberrisk_info
• wegroup_notes_on_outlook_info
• wegroup_notes_on_real_estate_info
• wegroup_notes_on_fleet_info
• wegroup_uses_access_matrix_to_identify_cyber_risk
• wegroup_amount_of_temporary_staff
• wegroup_is_vat_eligible
• wegroup_does_cattle_work
• wegroup_is_member_of_branch_organisation
• wegroup_member_of_branch_organisation
• wegroup_type_of_work
• wegroup_does_construction_contractor_architect_work
• wegroup_does_fire_hazardous_work
• wegroup_does_fire_hazardous_work_own_location
• wegroup_does_fire_hazardous_work_third_parties
• wegroup_does_roofing_work
• wegroup_does_roofing_work_fire_hazardous
• wegroup_does_activities_as_main_contractor_with_subcontractors
• wegroup_does_activities_as_sub_contractor_for_general_contractor
• wegroup_does_roofs_scaffolding_cranes_work
• wegroup_has_technical_equipment_in_fleet
• wegroup_has_financial_investments
• wegroup_is_dependant_on_third_parties
• wegroup_clients_demand_a_minimal_liability_insurance
• wegroup_minimal_liability_insurance_value
• wegroup_kind_of_dangerous_materials_stored
• wegroup_amount_of_kg_per_liter_plastic_stored
• wegroup_stores_material_in_tanks_underground
• wegroup_amount_of_asbestos_present_in_m2
• wegroup_amount_of_fuel_usage_per_year_in_m3
• wegroup_complies_with_current_legal_regulations_for_storing_dangerous_materials
• wegroup_works_with_personal_data_as_defined_by_gdpr
• wegroup_works_with_special_personal_data_as_defined_by_gdpr
• wegroup_sells_goods_digitally
• wegroup_backup_storage_methods
• wegroup_has_data_processing_agreement_with_all_it_suppliers
• wegroup_is_work_being_done_on_private_devices
• wegroup_has_password_policy
• wegroup_is_sensitive_data_being_exchanged_via_mail
• wegroup_has_offobarding_procedure
• wegroup_employees_or_directors_stay_abroad_for_work_with_overnight_stay
• wegroup_amount_of_trip_days_for_all_employees_per_year
• wegroup_type_of_work_done_abroad
• wegroup_method_value_of_inventory_determined
• wegroup_inventory_taxation_date
• wegroup_any_inventory_changes_after_evaluation
• wegroup_estimated_value_of_changes_or_investments_after_evaluation_for_inventory
• wegroup_attractiveness_of_inventory_according_to_vrki_classification
• wegroup_is_owner_of_inventory
• wegroup_new_value_tenant_interests
• wegroup_does_own_the_tenants_interest
• wegroup_electronics_model_year
• wegroup_new_value_of_mobile_electronics
• wegroup_new_value_of_expensive_electronics
• wegroup_is_owner_of_electronics_used
• wegroup_is_owner_of_expensive_electronics_used
• wegroup_new_value_of_machines
• wegroup_is_owner_of_machines_used
• wegroup_new_value_electrical_installations
• wegroup_is_owner_of_electrical_installations_used
• wegroup_new_value_work_equipment
• wegroup_is_owner_of_work_equipment_used
• wegroup_new_value_cooling_installations
• wegroup_is_owner_of_cooling_installations_used
• wegroup_value_of_cash_on_hand
• wegroup_types_of_new_valuables_used
• wegroup_new_value_valuables_used
• wegroup_is_owner_of_valuables_used
• wegroup_new_value_illuminated_advertising
• wegroup_is_owner_of_illuminated_advertising_used
• wegroup_has_stored_third_party_inventory_or_goods
• wegroup_has_owner_insured_third_party_goods_and_inventory
• wegroup_are_owned_assets_located_elsewhere
• wegroup_gross_profit_last_year
• wegroup_expected_gross_profit_this_year
• wegroup_huge_revenue_loss_if_business_owner_disabled
• wegroup_is_revenue_dependant_on_supplier
• wegroup_minimal_payout_period_required_for_old_turnover_level
• wegroup_will_damage_during_transport_result_in_business_interruption
• wegroup_delivers_goods_or_services_abroad
• wegroup_delivers_goods_or_services_outside_eu
• wegroup_delivers_goods_or_services_in_us_or_canada
• wegroup_is_dependant_on_third_parties_to_provide_services_or_products
• wegroup_are_goods_or_inventory_stored_off_site
• wegroup_yearly_wage_2_years_ago
• wegroup_yearly_wage_3_years_ago
• wegroup_does_its_own_payroll
• wegroup_workforce_average_age
• wegroup_workforce_employee_category
• wegroup_workforce_budget_per_month
• wegroup_workforce_budget_policy
• wegroup_workforce_warranties_in_group_insurance
• wegroup_workforce_additional_warranties
• wegroup_has_flexible_workforce_plan
• wegroup_salary_coefficient
• wegroup_any_taxes_on_top_of_budget
• wegroup_pre_or_post_cost_coverage_period
• wegroup_workforce_prefer_single_room_when_hospitalized
• wegroup_workforce_no_deductible_if_single_room_when_hospitalized
• wegroup_rie_was_done
• wegroup_rie_action_plan_was_drawn_up_last_year
• wegroup_rie_was_checked_by_expert
• wegroup_has_absence_protocol
• wegroup_has_trustee_apointed
• wegroup_any_employees_entitled_to_no_risk_policy
• wegroup_any_employees_aow_applicable
• wegroup_has_collective_bargaining_agreement
• wegroup_has_prevention_officer_assigned
• wegroup_has_re_integration_poliicy_for_long_term_staf_absence
• wegroup_has_deviating_purchasing_conditions
• wegroup_has_supplier_of_physical_goods
• wegroup_yearly_average_workplace_accidents
• wegroup_absenteeism_rate_2_years_ago
• wegroup_absenteeism_rate_3_years_ago
• wegroup_collective_bargaining_agreement_type
• wegroup_salary_continuation_obligation_first_year
• wegroup_salary_continuation_obligation_second_year
• wegroup_uwv_sector_code
• wegroup_arbo_service_chosen
• wegroup_general_terms_and_conditions_are_approved_by_customers
• wegroup_general_terms_and_conditions_are_legally_checked
• wegroup_general_terms_and_conditions_legally_checked_date
• wegroup_near_future_events
• wegroup_near_future_event_description
• wegroup_near_future_risks
• wegroup_expected_termination_in_how_many_years
• wegroup_invoice_email
• wegroup_policy_insurance_documents_email
• wegroup_insure_against_excruciating_costs
• wegroup_wants_inventory_of_private_insurances
• wegroup_percentage_turnover_north_america
• wegroup_accepts_purchasing_terms_and_conditions_from_customers
• wegroup_it_department_head_first_name
• wegroup_it_department_head_last_name
• wegroup_it_department_head_telephonenr
• wegroup_it_department_head_email
• wegroup_it_department_head_housenr
• wegroup_it_department_head_street
• wegroup_it_department_head_city
• wegroup_it_department_head_country_code
• wegroup_it_department_head_zipcode
• wegroup_owners_association_caretaker_is_appointed
• wegroup_owners_association_administrator
• wegroup_is_komo_certified
• wegroup_can_quickly_find_new_suppliers
• wegroup_general_terms_and_conditions_links
• wegroup_what_work_is_carried_out_by_subcontractors
• wegroup_directors_illness_plan
• wegroup_has_plan_any_directors_are_death
• wegroup_has_employees
• wegroup_has_investments
• wegroup_has_credit_or_loans
• wegroup_has_electric_charging_station
• wegroup_wants_electric_charging_station
• wegroup_wants_to_share_electric_charging_station
• wegroup_prefered_follow_up_process
• wegroup_prefered_follow_up_appointment
• wegroup_employees_earning_more_than_legal_max_insure
• wegroup_produces_goods
• wegroup_customer_minimum_liability_insured_value
• wegroup_are_activities_from_register_actually_performed
• wegroup_first_annual_accounts_filed
• wegroup_owns_land_or_buildings
• wegroup_has_or_rent_buildings
• wegroup_transport_goods_or_equipment
• wegroup_is_enterpreneur
• wegroup_knowhow_financial_situation_customers
• wegroup_had_boat_claims_last_5y
• wegroup_additional_comments_or_remarks
• wegroup_stores_flammable_products_or_gasses
• wegroup_stores_flammable_packages
• wegroup_use_hazardous_substances
• wegroup_has_hazardous_substances_near_building
• wegroup_stores_goods_using_height_stacking
• wegroup_has_evacution_plan
• wegroup_has_intervention_plan
• wegroup_has_continuity_plan
• wegroup_does_safety_training_for_personnel
• wegroup_has_written_work_instructions_for_highrisk_activities
• wegroup_uses_fire_permit_form_in_case_of_fire_hazard_activities
• wegroup_revenue_loss_if_business_damage
• wegroup_extra_costs_required_to_continue_work_after_damage
• wegroup_level_of_education
• wegroup_aska_package_choice
• wegroup_passport_nr
• wegroup_sedula_nr
• wegroup_has_pre_existing_condition
• wegroup_pre_existing_condition_clarification
• wegroup_has_health_issues
• wegroup_health_issues_clarification
• wegroup_citizens_insured_amount_accidents
• wegroup_has_cancelled_coverage_before
• wegroup_cancelled_coverage_before_clarification
• wegroup_has_rejected_coverage_before
• wegroup_rejected_coverage_before_clarification
• wegroup_previous_coverage_had_extra_terms_and_conditions
• wegroup_previous_coverage_had_extra_terms_and_conditions_clarification
• wegroup_claims_clarification
• wegroup_partner_first_name
• wegroup_partner_last_name
• wegroup_partner_birth
• wegroup_partner_gender
• wegroup_is_member_of_techniek_nederland
• wegroup_techniek_nederland_type_of_company
• wegroup_techniek_nederland_type_of_company_specification
• wegroup_has_reparation_activities
• wegroup_work_at_location
• wegroup_risk_damaging_equipment
• wegroup_has_long_term_assignments
• wegroup_has_vehicles
• wegroup_company_director_has_disability_insurance
• wegroup_employer
• wegroup_has_flammable_materials_stored_outdoors
• wegroup_are_flammable_materials_stored_atleast_5m_from_building
• wegroup_has_waste_containers
• wegroup_are_outdoor_waste_containers_from_metal
• wegroup_are_outdoor_waste_containers_lockable
• wegroup_are_outdoor_waste_containers_accessible_to_unauthorized_people
• wegroup_is_combustible_waste_deposited_daily
• wegroup_are_gas_cylinders_stored_outside
• wegroup_are_gas_cylinders_secured_outside
• wegroup_does_cv_installation_have_free_space_around
• wegroup_is_shop_window_burglar_resistant
• wegroup_is_storefront_protected_with_metal_shutters
• wegroup_is_shop_window_protected_with_plastic_shutters
• wegroup_has_fire_extinguisher_in_garage
• wegroup_garage_fire_prevention_measures
• wegroup_are_fire_extinguishers_visible_accessible_in_garage
• wegroup_fire_extinguisher_visibility_accessibility_description
• wegroup_are_goods_stored_in_garage
• wegroup_are_goods_stored_at_height_in_garage
• wegroup_are_goods_stored_in_shelves_in_garage
• wegroup_are_vehicles_being_driven_in_garage
• wegroup_garage_shelves_have_collision_protection
• wegroup_are_garage_shelves_connected_with_crossbar
• wegroup_has_battery_charging_in_garage
• wegroup_has_dedicated_battery_charging_room_in_garage
• wegroup_garage_battery_charging_safety_measures
• wegroup_has_waste_containers_in_garage
• wegroup_are_garage_waste_containers_from_metal
• wegroup_are_garage_waste_containers_lockable
• wegroup_are_gas_cylinders_stored_in_garage
• wegroup_are_gas_cylinders_secured_in_garage
• wegroup_has_fire_extinguisher_in_kitchen
• wegroup_has_grease_fire_extinguisher_in_kitchen
• wegroup_has_fire_blanket_in_kitchen
• wegroup_additional_fire_prevention_measures
• wegroup_are_fire_extinguishers_visible_accessible_in_kitchen
• wegroup_kitchen_fire_extinguishers_visibility_accessibility_description
• wegroup_more_than_3kg_co2_stored
• wegroup_has_co2_detector
• wegroup_are_co2_cylinders_secured
• wegroup_are_vehicles_being_driven_in_warehouse
• wegroup_has_fire_extinguisher_in_warehouse
• wegroup_warehouse_shelves_have_collision_protection
• wegroup_warehouse_fire_prevention_measures
• wegroup_has_battery_charging_in_warehouse
• wegroup_has_dedicated_battery_charging_room_in_warehouse
• wegroup_warehouse_battery_charging_safety_measures
• wegroup_are_fire_extinguishers_visible_accessible_in_warehouse
• wegroup_warehouse_fire_extinguishers_visibility_accessibility_description
• wegroup_are_goods_stored_in_warehouse
• wegroup_are_goods_stored_in_shelves_in_warehouse
• wegroup_are_shelves_connected_with_crossbar_in_warehouse
• wegroup_are_goods_stored_at_height_in_warehouse
• wegroup_is_terrace_furniture_secured_against_theft
• wegroup_uses_terrace_heaters
• wegroup_do_all_outdoor_windows_and_doors_have_skg_locks_or_better
• wegroup_locations_with_insufficient_locks
• wegroup_are_emergency_exits_clearly_marked
• wegroup_locations_emergency_lighting_has_issues
• wegroup_has_unprotected_cable_reels
• wegroup_unprotected_cable_reels_location
• wegroup_has_daisy_chained_power_strips
• wegroup_daisy_chained_power_strips_location
• wegroup_burglar_alarm_with_motion_sensor_has_clear_view_everywhere
• wegroup_sensors_blind_spot_locations
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• wegroup_assignees_0_id
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• wegroup_distribution_id

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